Data Protection

Privacy Overview and Scope

This Policy explains how ShinkaFlow collects, processes, stores and shares personal data relating to users, clients and visitors. It applies to anyone interacting with ShinkaFlow's websites, whether registered users or visitors accessing the Site through external sources. ShinkaFlow is committed to protecting confidentiality and safeguarding all personal data obtained through its services.

Regulatory Framework and Data Handling

ShinkaFlow processes personal data in accordance with applicable data protection laws, including GDPR (Regulation (EU) 2016/679) and Directive 2016/680. This Privacy Policy together with the Terms and Conditions defines how data is collected and managed across services.
When users register or use services, ShinkaFlow and its authorized partners ("Affiliates") collect required personal data to operate accounts and provide services. Information submitted through forms or applications is treated as confidential and used only for service-related purposes.
During account creation, identity verification data may be requested under internal compliance procedures. Processing is carried out to maintain relationships, ensure compliance, improve services and prevent fraud or misuse. All handling follows legal standards and internal rules.

Categories of Information Collected

Personal data may include name, email, phone number, date of birth and residential address. Financial-related data may include income range, estimated assets, investment experience and financial knowledge.
Verification may require documents such as passports, identity cards, utility bills, bank statements or company records. Further details are provided in the KYC documentation on the Site.
ShinkaFlow also collects technical and behavioral data via cookies and similar technologies. This includes IP address, device data, browsing activity, visited pages, session time and referral sources. Such data is used to improve functionality, enhance experience, monitor performance and detect suspicious activity.

Purpose of Data Usage

Data is processed for identity verification, account management, service eligibility checks, communication of updates and improvement of user experience. It is also used for analysis, system optimization, personalization and administrative purposes.
Where necessary, data may be shared with affiliated entities, financial institutions, payment providers and service partners to support operations. Retention is limited to required purposes. Marketing data is stored until consent is withdrawn, then retained only if legally required or for dispute or security needs.

Consent and User Agreement

By using ShinkaFlow services, users acknowledge and agree to this Privacy Policy. Account closure requests must follow procedures set out in the Terms and Conditions.

Conditions for Data Sharing

Data may be disclosed when required for legal compliance, enforcement of rights, fraud prevention or protection of users and systems. Disclosure may also occur in emergency situations or when required by law.
Data may be shared with affiliates, financial institutions, payment processors, service providers and authorized partners. All third parties must maintain confidentiality and comply with data protection obligations. ShinkaFlow is not responsible for handling once data leaves its control.

User Rights and Data Control

Providing data is optional, but some services may not function without it. Users may request access, correction or deletion by contacting support@ShinkaFlow.com. Requests are handled under legal requirements, and some data may be retained for compliance, dispute resolution or security.

Communication Consent

By creating an account, users agree to receive service communications from ShinkaFlow, including updates and notifications. Marketing communications can be opted out of at any time via support.

External Websites and Third Parties

The Site may contain links to external websites operated by third parties. These are not governed by this Policy. Users should review third-party privacy policies separately. ShinkaFlow is not responsible for external data handling.

Security Measures and Protection

ShinkaFlow applies technical and organizational safeguards to protect personal data against unauthorized access, alteration or misuse. Access is limited to authorized staff and approved providers. Users are responsible for keeping credentials secure.

Liability and Third-Party Responsibility

ShinkaFlow is not liable for data exposure caused by third-party actions, external systems or user negligence. Some services may operate under external privacy rules, and ShinkaFlow is not responsible for data once outside its control.

Policy Revisions and Updates

This Policy may be updated periodically to reflect operational, legal or regulatory changes. Updated versions will be published on the Site. Continued use after changes indicates acceptance of the revised Policy.